Level9OS
How We Work · Proof, not pitch

Watch what's shipping.

Decide if it fits your operation.

Pricing lives in the conversation, not on the brochure. What we put on this page instead: every commercial deployment running right now, every release that shipped in the last few weeks, and the install methodology behind all of it.

Live · Commercial Deployments

What's actually running.
In production. Right now.

Every entry below points to a real deployment. Public URLs where the contract allows; anonymized industry tags where it doesn't. No vapor, no roadmap.

Decide

StratOS

LIVE
Level9 ELT decisions

10-exec decision room running every strategic call. Three-round structured debate, kill criteria, full audit trail.

Public · stratos.lucidorg.comVisit →
Execute

LinkupOS

LIVE
Personal signal + multi-tenant base

Daily LinkedIn content + ICP prospecting + reply monitor + lifecycle drip. Voice-calibrated, fully autonomous. Eric's own signal runs on it; self-serve subscriber base on the same engine with per-tenant voice profiles and five subscription tiers.

Public · linkupos.com · 5 tiersVisit →
Execute

ABM Engine

LIVE
Media + entertainment account

Account-based outbound: enrichment, ICP fit scoring, message variants per persona, multi-channel orchestration.

28 prospects · 21 custom touches
Measure

LucidORG

LIVE
Board advisory engagement

ECI scoring across four pillars and 37 intervention levers. Shared Divergence Map between c-suite and mid-mgmt.

Public · lucidorg.comVisit →
Coordinate

COO Playbook

LIVE
PE portfolio company pilot

30 / 90 / 180 install protocol. Five paradigm shifts, eighteen chapters, twelve frameworks.

Public · thenewcoo.comVisit →
Coordinate

CommandOS

IN PRODUCTION
Level9 internal orchestration

Three-tier orchestrator over 48 domain officers. Session rotation, governance gates, real-time fleet observability.

48 officers across 8 categories
Execute

AutoCS

IN PRODUCTION
Customer care automation pilot

Ticket triage, escalation routing, sentiment monitoring, churn-signal detection, retention plays.

Closed-loop after ABM Engine lands account
Recent Releases · Changelog

What shipped this month.

Tabs of every notable release across the stack: features, pods, infrastructure, governance. Reverse chronological.

Apr 2026
POD
OutboundOS

OutboundOS umbrella consolidates the execution layer

LinkupOS, ABM Engine, and AutoCS now sit under one umbrella product with a shared voice-profile RAG and a single governance trail across all execution pods.

Apr 2026
FEATURE
Site

level9os.com migrates to four-pressure-point taxonomy

Home and products rebuilt around the alignment cycle (Decide / Coordinate / Execute / Measure). New /architecture page maps four pressure points to eight operating layers and eight COO Playbook domains.

Apr 2026
POD
ABM Engine

Self-serve ABM Engine: company name in, full drop campaign out

End-to-end ABM workflow live. Enrichment, ICP fit scoring, persona variants, sequence orchestration, reply handling. n8n-orchestrated, Supabase-backed, email API wired.

Apr 2026
GOVERNANCE
Vault

cmd_secrets vault: 29 API keys under RLS with daily expiry alerts

Secrets management consolidated into Supabase RLS-locked table with get_secret() RPC. Daily expiry alerts, rotation tracking, scoped access per agent.

Apr 2026
INFRASTRUCTURE
COO Playbook

AI Accountability Engine live at playbook.erichathaway.com

Eight Supabase tables wired (organizations, team_members, interviews, divergence_maps, weekly_checkins, eci_assessments, daily_briefings, blockers). Three n8n workflows active: interview processor, daily briefing, weekly check-in.

Mar 2026
FEATURE
StratOS

Multi-model decision routing across Claude, GPT-4o, Perplexity

Each StratOS executive room now routes per-task to the best-fit model with full provider audit trail and per-task budget enforcement.

Mar 2026
FEATURE
LinkupOS

Voice-profile RAG: comments indistinguishable from human output

Pinecone + pgvector intelligence library now grounds every generated comment in user knowledge. Quality gate fires before any post leaves the system.

Want a heads-up when something new ships? Follow Level9OS on LinkedIn →

The Install Methodology

30 / 90 / 180.
Phased, non-disruptive, measurable.

Every engagement follows the same phased install protocol from the COO Playbook. Nothing gets deployed without quick wins first. Nothing gets restructured without measurement.

0DAYS

Assess + Quick Wins

ECI baseline diagnostic
Friction map of current operations
30-day quick-win deployment
Team orientation + first pod live
0DAYS

Structural Install

Second pod deployed (often OutboundOS sub-pods)
StratOS room calibrated for your decisions
Cross-pod event bus wired
Mid-point ECI re-score
0DAYS

Optimization + Scale

All pods measured by LucidORG
Friction patterns identified and addressed
Innovation pipeline running
Handoff to internal team or ongoing partnership
The Proof

We run Level9
on Level9.

Every product we sell runs our own company first. OutboundOS handles our marketing, outbound, and care across LinkupOS + ABM Engine + AutoCS pods, on a small monthly footprint. StratOS makes our strategic decisions. CommandOS coordinates our 48 domain officers. COO Playbook is the methodology we actually execute.

If it breaks for us, it never ships to you. If it works for us, we know exactly what it takes to make it work for you, because we did it first.

Level9 Decision Engine
StratOS
LIVE
Level9 Agent Orchestration
CommandOS
LIVE
Level9 Outbound + Care
OutboundOS
LIVE
Level9 Methodology
COO Playbook
LIVE
Level9 Measurement
LucidORG
LIVE

Want one of these
running for you?

Pick the pressure point that's hurting most and start there. Pricing depends on the pod, the deployment shape, and whether we install or you install. Easiest way to find out: a thirty-minute call.